Word Count: 659
Estimated Reading Time: 4 min

eRun: The Only POS Provider to Win Gold Twice in HKICT Awards – The High-Value Choice for Micro-Enterprises

eRun POS system awarded Gold at Hong Kong ICT Awards in 2018 and 2023, showcasing multiple tablets displaying catering and retail cloud POS software interfaces.

Since its inception in 2006, the Hong Kong ICT Awards have served as the most authoritative benchmark in the local tech industry. Winning a gold award once is already a remarkable achievement—but eRun has done it twice. What’s more, it is the first and currently the only company to have won twice in the “Business Solution (SME)” category. This record-breaking accomplishment not only demonstrates the solidity of eRun’s innovation capabilities but also answers the question many SME owners have been asking: with so many POS systems on the market, which one should you choose?

Why should you take the HKICT Gold Award seriously? Because its judging process is far from theoretical. Each year, all entries undergo rigorous evaluation by a panel of industry experts, focusing on two key criteria: innovation and real-world business impact. In plain terms, an award-winning solution has been battle-tested and proven to help peers save money or boost revenue. eRun’s ability to win again five years later is a clear reflection that its technology direction and product updates have consistently addressed market pain points.

Two Gold Awards, Two Different Challenges Solved

In 2018, eRun won its first gold award with an inventory and cost management solution tailored for the F&B industry. At that time, many small and medium-sized restaurants were still relying on manual stocktaking and Excel-based cost calculations, frequently plagued by wastage and missing orders. This solution introduced smart inventory alerts and automated cost allocation, transforming “murky numbers” into “crystal-clear reports,” delivering an immediate boost to operational efficiency.

In 2023, eRun struck gold again—this time with the 4A Omnichannel Operations Experience Solution, which stands for Anytime, Anywhere, Any Device, and Any Platform. It broke the traditional constraint of POS systems being chained to fixed cash registers. Managers could now remotely monitor store data via smartphones and tablets, while frontline staff could flexibly take orders on different terminals. For hybrid merchants handling dine-in, takeout, and self-pickup simultaneously, this “fully connected” experience has become an essential capability in the new retail era.

Can micro-merchants afford a “Gold Award-grade” tool?

Absolutely. eRun has launched a high-value version—eRunlite—which inherits the core architecture of the award-winning solution but features a low entry barrier, fast onboarding, and highly affordable pricing. Even if you only have one or two small stores, you can still access gold-award-level inventory management, multi-platform order integration, and mobile reporting. Many early adopters have said that the savings from reduced food waste and fewer order errors alone have already paid for the subscription.

How do you choose the right version?

Here’s my suggestion: If your priority is precise back-of-house cost control, dive into the technical principles behind the 2018 gold-winning solution. If you place greater emphasis on online-offline integration, remote operation, and multi-channel order efficiency, then the 2023 4A solution deserves priority consideration. And eRunlite serves as the perfect “low-risk trial” entry point—start with the lite version, and upgrade gradually as your business gains traction. That’s the smartest selection strategy for SMEs!

As a double gold award winner, eRun hasn’t slowed down. The team continues to invest in R&D and will roll out more new features tailored to the evolving needs of retail and F&B. But more important than the future is the fact that you can try eRunlite for free right now—and see for yourself how an award-winning solution can boost your business efficiency. The gold award is certainly an honour, but the real value lies in whether it translates into better numbers on your daily sales report—and that is exactly why eRun remains the top recommendation from industry peers even after two gold wins.